Balance and automatic top-ups

Updated Nov 7, 2026
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Your balance is money you add to your account in advance. It never expires.

What balance pays for

  • Plan renewals, when you turn this on in Billing. The balance is taken off your next renewal.
  • Lookups after your plan's included amount is used up, when you allow it in Billing.
  • Gift codes from the Store.

Automatic top-ups

If your balance won't cover a plan renewal, an automatic top-up adds what is missing 3 days before the renewal, at least €5. Turn it on in Billing and choose the payment method it uses.

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